Piedmont Service Group
  • Operations
  • Greensboro, NC, USA
  • Full Time

Medical, Dental and Vision Life & AD&D insurance, Short and Long Term Disability, 401(k) / profit sharing, Paid Time Off

Piedmont Service Group is seeking a General Manager to lead our growing Greensboro Branch. The General Manager is responsible for setting the vision, strategy, and tactical plans and building the team to fulfill on the business goals and objectives.   The General Manager leads sales, operations, and customer service teams and gives balanced attention to business, customer and employee engagement focus area.

Essential Functions:

  • Assumes full sales and operational responsibility for profit and loss (P&L) activities.
  • Builds a team and work culture that drives loyalty and engagement at the customer and employee level.
  • Provides sales management focus to HVAC maintenance and service project sales teams. Conducts sales meetings and pipeline reviews to ensure sales objectives are being met or exceeded.
  • Performs business analytics and financial analysis to identify trends or prospective problems areas and acts on this knowledge. Participates in monthly financial and operational reviews.
  • Develops strategy and corresponding business plans and budgets that support the growth strategy and vision.
  • Provides oversight, discipline, and compliance with all transactional parts of the business including work order management, contract fulfillment, invoicing, collections, time entry/approval, etc.
  • Direct training, coaching, and performance management activities as required to achieve individual and collective professional development and team success.

Desired Skills and Experience:

  • Knowledge of the HVAC and/or mechanical services industry.
  • Bachelor's degree strongly preferred and 5 or more years of leadership and management experience in a service based industry.
  • Strong business acumen and understanding of financial statements.
  • 5+ years of B2B sales or sales management experience.
  • Intermediate skill level with Microsoft Office products; Word, Excel, etc.
  • Must have successfully built teams and managed others.
  • Strong verbal and written communication skills and great interpersonal style.
  • Ability to work in a collaborative work environment fostering teamwork.
  • Must be able to lead and motivate others in a manner that supports extreme customer and employee engagement.

Benefits include:

  • Medical, Dental and Vision
  • Life & AD&D insurance
  • Short and Long Term Disability
  • 401(k) / profit sharing
  • Paid Time Off
Piedmont Service Group
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